Growing resentment of pay television

Over 15% of pay-television subscribers in North America say they are planning to switch, change, or cut their service, while a further third may need to be encouraged to stay with their provider. Nearly a quarter of customers say they are unsatisfied with their service. Yet subscriber numbers remain remarkably resilient.http://informitv.com/2015/06/18/growing-resentment-of-pay-television/